Acceptable Use Policy

Purpose

This policy describes how you may use Melsun. It supplements our Terms of Service. Violations may result in suspension or termination and, where appropriate, referral to authorities.

Lawful use only

You must comply with all applicable laws where you live and where your activity affects others. You are responsible for how you use AI outputs and uploaded content.

Prohibited activities

• Illegal exports, sanctions evasion, or trafficking in controlled goods
• Submitting false, forged, or misleading trade or customs documents
• Impersonation, fraud, scams, or synthetic media intended to deceive
• Non-consensual deepfakes or unauthorized use of someone's voice or likeness
• Harassment, hate, exploitation, or distribution of illegal content
• Malware, unauthorized access, scraping, or bypassing security or billing controls
• Spam, platform abuse, or reselling access without authorization

Trade Desk

Trade Desk is software to organize documents and highlight possible gaps. It is not customs brokerage or legal advice. Do not use it to prepare or submit documents you know to be false, or to circumvent import, export, or sanctions rules.

AI media tools

Voice, image, and video features must not be used to impersonate real people without consent, create deceptive political or financial content, or generate unlawful material. You must have rights to any reference material you provide.

Enforcement

We may investigate reported abuse, remove content, limit features, suspend accounts, or cooperate with lawful requests from regulators, payment processors, or hosting providers when required.

Report abuse

Email admin@melsun.com with "Abuse report" in the subject line. Include URLs, account email (if known), and a description of the issue.